Jurnal Internasional
International Journal Logistic Management: SME supply chain portfolios: firm satisfaction and organization resources
Abstract
Purpose – The purpose of this research is to investigate the combination of relational and
organizational resource factors that influence small-to-medium-sized firm satisfaction with their
supply chain portfolio performance.
Design/methodology/approach – This research employs two complementary theoretical lenses
frequently used in the explanation of relationship performance, resource-based view of the firm and
strategic behavior theory. The authors then used an international survey based in three Northern
European countries to test their hypotheses with hierarchical linear regression.
Findings – The quantitative analysis supports all three hypotheses indicating that supply chain
portfolio flexibility is an important determinant for small-to-medium-sized firm satisfaction with supply
chain portfolio performance. Additionally, firm alliance orientation and entrepreneurial orientation both
significantly influence the relationship between supply chain flexibility and performance satisfaction.
Research limitations/implications – This research is limited by the categorization of the supply
chain portfolio flexibility types as high and low resource linkages by the researchers. Future research may
look at additional ways to measure individual agreements and have firms categorize them according to
resource requirements. However, the findings of this research provide a theoretical and empirical foundation
through the application of resource-based view of the firm and strategic behavior theory for future research
in the area of small-to-medium-sized firms and their satisfaction with supply chain portfolios.
Practical implications – Important managerial implications are found for small to medium-sized
firms and larger firms that work with them when managing portfolio satisfaction. This research
indicates that it makes sense for managers to consider categorizing supply chain relationships similar
to the way they categorize their end-user relationships. This allows small-to-medium-sized firms
across the portfolio to be segmented into groups where appropriate relationship maintenance can take
place and where more suitable satisfaction goals can be defined in terms of operational metrics.
Originality/value – The framework developed in this paper provides insights on small-to-mediumsized
firm satisfaction with supply chain portfolio performance. This research stimulates a new
research stream towards an integrated theory of supply chain portfolio management.
Keywords Supply chain portfolio, Inter-organizational relationships, Organizational resources,
Entrepreneurial orientation, Alliance orientation, Supply chain management,
Small to medium-sized enterprises
Paper type Research paper
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