Jurnal Internasional
International Journal Logistic Management: Logistics salience impact on logistics capabilities and performance
Abstract
Purpose – The purpose of this manuscript is to assess the impact of logistics salience on logistics
capabilities and performance. Specifically, the impact of logistics salience on logistics innovativeness
and logistics service differentiation is measured along with logistics innovativeness and logistics
service differentiation effect on logistics performance.
Design/methodology/approach – Conclusions were drawn from survey data gathered from
logistics and supply chain managers at US firms. Structural equation modelling was utilized to
measure the statistical significance of the hypothesized model paths with all findings meeting the
basic requirements of interpretation.
Findings – The results suggest that logistics salience positively impacts both logistics
innovativeness and logistics service differentiation. Logistics innovativeness and logistics service
differentiation both positively influence logistics performance. These findings give credence to the
resource based view of the firm which states that resources lead to capabilities which leads to
performance.
Research limitations/implications – Conclusions based on the study’s results highlight the
importance of logistics within firms and indicate that the function must be made salient throughout
the firm to further capitalize on the benefits of logistics. These benefits include enhanced logistics
capabilities and their eventual impact on logistics performance.
Originality/value – Using the resource based view of the firm as the theoretical framework, the
manuscript supports the notion that logistics salience is an important resource for firms looking to
provide differentiated services and innovative logistics operations to their customers.
Keywords Logistics salience, Logistics innovativeness, Service differentiation,
Distribution management, Innovation, Supply chain management
Paper type Research paper
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