Jurnal Internasional
International Journal Logistic Management: Developing a conceptual model for examining the supply chain relationships between behavioural antecedents of collaboration, integration and performance
Abstract
Purpose – The purpose of this paper is threefold: first, review the literature on the topic of behavioural
antecedents of collaboration and their impact on supply chain integration and performance; second, lay the
theoretical foundations and develop a conceptual model linking behavioural antecedents of collaboration,
information integration, coordination of operational decisions and supply chain performance; and third,
set out operationalisation considerations.
Design/methodology/approach – A conceptual model with theoretical basis on Relational Exchange
Theory (RET) and extant supply chain theory is developed as a causal model that can be operationalised
using structural equations modelling (partial least squares) and a “single key informant” approach.
Findings – Positive relationships between behavioural antecedents of collaboration (trust, commitment,
mutuality/reciprocity), information integration, coordination of operational decisions and supply chain
performance (efficiency, effectiveness) are hypothesised. RET provides adequate theoretical background
that leads to the theoretical establishment of hypotheses between behavioural antecedents, supply chain
integration and performance, which are worth testing empirically.
Research limitations/implications – The ideas presented in this paper enrich the study of
behavioural factors in supply chain management and their impact on supply chain performance, and
may benefit researchers in the field. The paper also sets the scene (experimental design, measurement
items) for the upcoming field research. The empirical part of the work will provide the necessary
evidence for the validation of the established hypotheses.
Practical implications – The proposed linkages may stimulate the interest of supply chain
strategists towards more collaborative relationship management and affect their decisions on the
behavioural antecedents of relationship formation and management. Moreover, the proposed model
may help clarify how the integration of critical operational contingencies – information, operational
decisions – can help achieve superior supply chain performance.
Originality/value – The paper establishes a causal relationship between constructs which have not
been researched (mutuality/reciprocity, coordination of operational decisions) or have been researched
individually or in combination (impact of integration on performance, impact of collaboration on
performance) but not in the proposed integrated way. It also addresses the challenge of lack of theoretical justification on the development of knowledge that will assist decision making in SCM/logistics and its
integration into models, processes and tasks. Finally, by using RET in selecting of behavioural factors
and establishing hypotheses, it adds to the body of knowledge concerning the use of interorganisational
theories in supply chain relationships.
Keywords Integration, Collaboration, Relationship management, Performance measurement
Paper type Conceptual paper
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